Dynamics CRM Exchange Server Side Synchronisation Troubleshooting

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2013 CRM email exchange microsoft on premise

I recently had to assist a client troubleshoot their Dynamics CRM 2013 and Exchange 2010 server-side synchronization configuration which was not working in one of their environments. We were attempting to use impersonation so that the CRM Async Service account could synchronise mailboxes for CRM users. We kept getting Http Unauthorized errors appear after running the ‘Test and Enable Mailboxes’ process. I tried all the different types of configuration – storing the credentials in CRM,Windows A…

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