Passed MB2-714 CRM Customer Service exam today

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CRM crm2016 exam certification mb2-714

I managed to passed the MB2-714 CRM 2016 Customer Service exam today. It was pretty challenging. All I can recommend is pay close attention to what the exam page says will be the topics and study up on those topics. Neil Parkhurst has published a great series of blog posts summarising a lot of the key content for CRM functionality in these areas and I suggest they are well worth reading in addition to watching the official eLearning material if you have access. CRM Tip of the Day has some pretty…

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