A 25-post collection

MB2-877 exam study tips - Dynamics 365 for Field Service

Today I passed my MB2-877 Microsoft Dynamics 365 for Field Service exam. I thought I'd pass along some study tips and link together a few key resources. Similar to Shawn Tabor's blog post I recommend that you go through the material on the PartnerSource / CustomerSource websites providing you have access. »

Dynamics 365 Field Service Tasks not auto-populating from Incident type

If you've created a new instance of Field Service in Dynamics 365 v9 you may have a problem where the Products, Services & Service Tasks from the Incident type don't auto-populate to newly created Work Orders. If you have an Incident Type configured with Products, Services and Service Tasks, when »

Solving business problems with Dynamics 365

A colleague who works primarily in custom .NET app development made a comment to me the other day that made me reflect: "Wow, your Dynamics team really get close to the business problem don't you?". I started my career as a software developer over two decades ago now. »

Dynamics CRM Advanced Find Layout Problem Solved

Have you ever had a problem with the Advanced Find page not rendering properly, where it looks like this? How to fix In your browser, hit F12 Find the Console tab, and type: localStorage.clear() Press enter You will get a response 'undefined', like so: Now go back to the »

CRM Deployment Error - Wizard must remove the current Organization

Today I was working on a Dynamics CRM 2016 On-Premise VM (hosted in Azure of course!) that I had configured to test something. I was restoring multiple Organizations to the CRM instance, but I came across an error I'd never seen before. To create a new organization, the wizard must »

Learn Dynamics CRM development with these great resources

A regular question I get asked is: I'm new to Dynamics CRM development, what training materials you would recommend? Training materials Of course there's no one-size-fits-all answer to this, it all depends on your background in software development. The following resources are a great place to get started: Pluralsight - »

SSRS .rdl file will not open in design view in Visual Studio

So you've got a SQL Server Reporting Services .rdl file and you want to open the report in Visual Studio and modify it. But it just keeps showing you the XML of the report. You've installed all the right SQL Server Data Tools / Business Intelligence Studio (BIDS) bits for your »

Passed MB2-714 CRM Customer Service exam today

I managed to passed the MB2-714 CRM 2016 Customer Service exam today. It was pretty challenging. All I can recommend is pay close attention to what the exam page says will be the topics and study up on those topics. Neil Parkhurst has published a great series of blog posts »