Today I passed my MB2-877 Microsoft Dynamics 365 for Field Service exam. I thought I'd pass along some study tips and link together a few key resources. Similar to Shawn Tabor's blog post I recommend that you go through the material on the PartnerSource / CustomerSource websites providing you have access. »
If you've created a new instance of Field Service in Dynamics 365 v9 you may have a problem where the Products, Services & Service Tasks from the Incident type don't auto-populate to newly created Work Orders. If you have an Incident Type configured with Products, Services and Service Tasks, when »
A colleague who works primarily in custom .NET app development made a comment to me the other day that made me reflect: "Wow, your Dynamics team really get close to the business problem don't you?". I started my career as a software developer over two decades ago now. »
Have you ever had a problem with the Advanced Find page not rendering properly, where it looks like this? How to fix In your browser, hit F12 Find the Console tab, and type: localStorage.clear() Press enter You will get a response 'undefined', like so: Now go back to the »
There are a number of reasons why you might receive this error when deploying a CRM Solution to a new environment. One of the more obscure ones is that one of the Plugins contained within the Solution is registered with Isolation = None and the person doing the deployment is not »
If you're seeing Event 25089, "A certificate registered for use by Microsoft Dynamics CRM has expired" in Windows Application Event log and having problems logging in to your Internet Facing Deployment (IFD) CRM 2015 on-premise instance then it might be that your ADFS certificate has automatically renewed, and »
Today I was working on a Dynamics CRM 2016 On-Premise VM (hosted in Azure of course!) that I had configured to test something. I was restoring multiple Organizations to the CRM instance, but I came across an error I'd never seen before. To create a new organization, the wizard must »
A regular question I get asked is: I'm new to Dynamics CRM development, what training materials you would recommend? Training materials Of course there's no one-size-fits-all answer to this, it all depends on your background in software development. The following resources are a great place to get started: Pluralsight - »
I had a colleague reach out to me today because they were facing an issue calling Dynamics CRM 2015 web services over HTTPS. The calls worked over HTTP, but not HTTPS. He sent me the details of the exception he was getting, as seen below. SOAP security negotiation with https: »
So you've got a SQL Server Reporting Services .rdl file and you want to open the report in Visual Studio and modify it. But it just keeps showing you the XML of the report. You've installed all the right SQL Server Data Tools / Business Intelligence Studio (BIDS) bits for your »
I managed to passed the MB2-714 CRM 2016 Customer Service exam today. It was pretty challenging. All I can recommend is pay close attention to what the exam page says will be the topics and study up on those topics. Neil Parkhurst has published a great series of blog posts »
